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Call Forwarding
over 1 year ago
| Article no. 1027
Introduction
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Call Forwarding enables you to forward all of your incoming calls to another phone number
- Toll rates may apply if the number is not local
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International calls cannot be forwarded
- When both Call Waiting and Call Forwarding are active on a phone line, Call Waiting does not work
- Calls can be forwarded to an 800 number
- May also be referred to as Call Forward Variable and Call Forward Always
Activation
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Dial *72 and the area code and phone number to forward calls
- After a slight pause, a confirmation tone (stutter) indicates Call Forward is active
- All calls now forward to the number you entered
Deactivation
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Dial *73
- After a slight pause, there is a confirmation tone to indicate Call Forwarding is deactivated
- Toll rates may apply if the number is not local
Resolution Steps
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps