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Selective Call Forwarding
6 months ago
| Article no. 1034
Introduction
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Selective Call Forward allows a user to forward up to 10 phone numbers to a single number
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Call Forward, Ultra Call Forward and Call Forward Variable take precedence over Selective Call Forward
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Call Forward, Ultra Call Forward and Call Forward Variable take precedence over Selective Call Forward
Resolution Steps
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Texas
Using Selective Call Forward
- Dial *63 and follow the voice prompts to set up and manage the Selective Call Forwarding List
- Phone numbers not on the Selective Call Forward list ring to the home phone, as usual
- Remember, to also enter a 1 when forwarding to a long distance number
All Other Markets
Activation and Setup
- Dial *63 and press 3
- Dial the desired number to forward calls and press #
- Enter up to 10 numbers to forward to the designated number
- Remember to enter the Area Code and phone number
Deactivation
- Dial *83 and press 3
- To remove a number, enter that number and press #
- To remove all numbers, press *08
- Dial *63 and follow the voice prompts to set up and manage the Selective Call Forwarding List
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps