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Speed Dial (Single or Double Digit)
8 months ago
| Article no. 1036
Introduction
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Speed Dial enables you to quickly call certain phone numbers by pressing one or two buttons instead of dialing the full phone number
- Not compatible with Remote Call Forward
Single Digit Speed Dial Set Up
- Assign a one digit Speed Dial code for each phone number you wish to store
- Dial *74 and wait for a dial tone
- Enter the Speed Dial code (choose a number from 2 through 9) followed by the 10 digit phone number
- Press #; there will be a quick stuttered tone to confirm your entry
- To add another number to your Speed Dial list, repeat the steps and choose a different code
Double Digit Speed Dial Set Up
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Double Digit Speed Dial 30 (Grande, TX 100 only) Set Up
- Dial *75 and listen for dial tone
- Dial *75 and listen for dial tone
- Enter a two digit code from 20 to 49
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CA, DC Metro, IL, MA, NY, OR, PA and WA: 20 through 49
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enTouch and Harris, TX: 9 through 30
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Grande, TX: 9 through 99
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CA, DC Metro, IL, MA, NY, OR, PA and WA: 20 through 49
- Enter the 10 digit phone number as you would dial it, then press # to store it
- Listen for two beeps or a recording to confirm the number is stored
- Repeat the steps to add another phone number; choose a different two digit code
- Not compatible with Remote Call Forward
Resolution Steps
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Remove a Speed Dial Number
- Dial *74 (Single Digit) or *75 (Double Digit)
- Enter the code associated with the phone number you wish to remove
- Press #
- Note: When adding a new number to an existing code that was already used, the new number replaces the previously saved number
Replace Speed Dial
- Follow setup steps to replace a speed dial number with another number
- Numbers cannot be removed, only replaced
Using Speed Dial
- Pick up the phone and listen for dial tone
- Press the Speed Dial Code assigned to the phone number you wish to call
- Press #
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps