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Parental / Purchase Controls for TiVo

 

Introduction

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Parental Controls allow programming blocks by channel number, rating, or time period

 

PIN Types

  • Locks PIN: used to restrict viewing to particular channels, ratings, or programming
  • Purchase PIN: restricts viewers from ordering anything that requires a purchase

 

Resolution Steps

Parental Control Setup and Use

  • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

     
    • Go to TiVo Central | Settings & Messages | Parental & Purchase Controls (see steps)
       
  • 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
     
    • Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls (see steps)

 

Change Parental Control PIN

  1. 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
     
    • Go to TiVo Central | Settings & Messages | Parental & Purchase Controls (see steps)
      ​​​​
    • 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
       
      • Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls (see steps)
  2. ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Choose Change PIN
     
  3. Enter the existing 4 digit PIN
     
  4. Enter a new 4 digit PIN, then confirm the PIN
     
  5. Choose Turn On Parental Controls and enter your 4 digit PIN twice
     
  6. Make changes to the settings as needed; once activated, Parental Controls remain on
     
  7. Set rating restrictions for any TV show or Movie
     
  8. Hide adult VOD titles
     
  9. Lock particular channels
    ​​​​​​​

Special Notes

  • Parental Controls automatically re-lock when the remote is not used within four hours, or if the TiVo is in Standby mode
  • To permanently turn Parental Controls off, choose Turn Off Parental Controls and enter the 4-digit PIN

 

Remove Purchase PIN

  1. 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

    • Go to TiVo Central | Settings & Messages | Parental & Purchase Controls (see steps)
       
    • 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
       
      • Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls (see steps)
         
  2. Chose Allow Purchases without a PIN (Experience 4: Scroll Purchase Controls and change On to Off)
     
  3. Enter the original 4 digit Purchase PIN to confirm

 

Change Purchase PIN

  1. 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

    • Go to TiVo Central | Settings & Messages | Parental & Purchase Controls (see steps)
       
    • 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
       
      • Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls (see steps)
         
  2. Chose Change PIN
     
  3. Enter the original 4 digit Purchase PIN
     
  4. Enter a new 4 digit PIN, then confirm the PIN

 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps