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Service Protection Plan

 

Introduction

Service Protection Plan

  • Covers diagnostics and repair for issues related to existing inside wiring and outlets; wall fishing is not included

  • Covers trouble calls that require repair to telephone wiring, cable television wiring and/or internet service wiring located inside the home

  • Goes into effect immediately when added to an account

  • If removed within 6 months after a chargeable technician visit, a technician visit fee applies

  • Chat with a representative or contact us to add service protection to your account
     

Resolution Steps

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps