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TiVo Home Network Settings (MoCA)

 

Introduction

 


TiVo Connection Types

 

  • Ethernet + MoCA: TiVo 4 tuner or 6 tuner is connected directly to a router; Originating MoCA signal

  • MoCA Connection: MoCA client; not originating MoCA signal, but using it; not connected to a router
     
  • Ethernet Connection: 2 Tuner TiVo will always say Ethernet Connection
     
    • 2 Tuner TiVos don't understand the MoCA signal, but the ECB (Ethernet to Coax Bridge) does
       
      • The ECB is used to connect TiVo to Internet services when the TiVo is not directly connected to the router
         
    • The 2 tuner TiVo detects the Ethernet connection to the ECB
       
    • The ECB is always configured for MoCA, the 2 Tuner TiVo just needs Ethernet turned on
     

Resolution Steps




TiVo 4 Tuner Originates MoCA

    1. Ensure the TiVo is connected to the router via Ethernet cable, review MoCA diagrams if needed

    2. Go to TiVo Central | Settings & Messages | Settings | Network
      (see steps)

    3. If your TiVo connection Type (see above) is correct, no further action is needed

    • If incorrect, go to Change Network Settings

  • Select Modify Ethernet Settings

  • For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

  • If you get a DHCP Client IDscreen, choose No

  • The TiVo takes a moment to configure the network settings, then displays Your TiVo Box will begin using your new network settings

    • Press Select to continue

  • Back on the Network Settings page, select Change Network Settings

  • Select Connect Using MoCA

  • Select Yes, Turn on MoCA, choose the following

    • MoCA Enabled : Yes

    • MoCA Channel: Auto

    • Encryption Key: None

  • Select Use these Settings

  • For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

  • The TiVo takes a moment to configure the network settings, then displays Your TiVo Box will begin using your new network settings

    • Press Select to continue
 

TiVo 4 Tuner or TiVo Single Tuner as a MoCA Client

    1. Ensure the TiVo is not connected to the router via Ethernet cable, review MoCA diagrams if needed

    2. Go to TiVo Central | Settings & Messages | Settings | Network
      (see steps)

    3. If your TiVo connection Type (see above) is correct, no further action is needed

    • If incorrect, go to Change Network Settings

  • Select Connect Using MoCA

  • Select Yes, Turn on MoCA, choose the following

    • MoCA Enabled : Yes

    • MoCA Channel: Auto

    • Encryption Key: None

  • Select Use these Settings

  • For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

  • The TiVo takes a moment to configure the network settings, then displays Your TiVo Box will begin using your new network settings

    • Press Select to continue
 

TiVo 6 Tuner Originates MoCA

    1. Ensure the TiVo is connected to the router via Ethernet cable, review MoCA diagrams if needed

    2. 4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

      • Go to TiVo Central | Settings & Messages | Network Settings
        (see steps)

      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

      • Go to TiVo Home | left arrow to Menu | Settings | Network Settings
        (see steps)

    3. Your TiVo connection Type is listed right in the Change Network Settings line

      • If your TiVo connection Type (see above) is correct, no further action is needed

      • If incorrect, select Change Network Settings

    4. Your Ethernet Setting is listed right in the Modify Ethernet Settings line

    • If your Ethernet Setting is set to (ON), no further action is needed

    • If incorrect, select Modify Ethernet Settings

  • Turn Ethernet connection on

  • For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

  • If you get a DHCP Client ID screen, choose No

  • The TiVo takes a moment to configure the network settings, then displays IP Address Setup Complete, select OK

  • Back on the Network Settings page, select Change Network Settings

  • Select Connect Using MoCA

  • Select Set up as Bridge and use these settings:

    • MoCA Channel Settings: Auto

    • MoCA Encryption: No Encryption

  • Select Use these Settings

  • For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

  • The TiVo takes a moment to configure the network settings, then displays IP Address Setup Complete, select OK
 

TiVo Mini, single Tuner, or TiVo 6 Tuner a MoCA Client

    1. Ensure the TiVo is not connected to the router via Ethernet cable, review MoCA diagrams if needed

    2. 4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3

      • Go to TiVo Central | Settings & Messages | Network Settings
        (see steps)


      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

      • Go to TiVo Home | left arrow to Menu | Settings | Network Settings
        (see steps)


    3. Your TiVo connection Type is listed right in the Change Network Settings line

      • If your TiVo connection Type (see above) is correct, no further action is needed
      • If incorrect, select Change Network Settings

    4. Select Connect Using MoCA

    5. Select Set up as Client and use these settings:

      • MoCA Channel Settings: Auto

      • MoCA Encryption: No Encryption

    6. Select Use these Settings

    7. For IP Address Settings, choose Get Automatically from a DHCP Server (typical)

    8. If you get a DHCP Client ID screen, choose No

    9. The TiVo takes a moment to configure the network settings, then displays IP Address Setup Complete, select OK


Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps