How can we help you?

search
  1. Tivo
    2.   |  
  2. Wi-Fi and Home Networking

TiVo Home Network Settings (MoCA)

2 months ago | Article no. 1861
 

Introduction

 


TiVo Connection Types

 

  • Ethernet + MoCA: TiVo 4 tuner or 6 tuner is connected directly to a router; Originating MoCA signal

  • MoCA Connection: MoCA client; not originating MoCA signal, but using it; not connected to a router
     
  • Ethernet Connection: 2 Tuner TiVo will always say Ethernet Connection
     
    • 2 Tuner TiVos don't understand the MoCA signal, but the ECB (Ethernet to Coax Bridge) does
       
      • The ECB is used to connect TiVo to Internet services when the TiVo is not directly connected to the router
         
    • The 2 tuner TiVo detects the Ethernet connection to the ECB
       
    • The ECB is always configured for MoCA, the 2 Tuner TiVo just needs Ethernet turned on
     

Resolution Steps

 

 

TiVo 4 Tuner Originates MoCA

  1. Ensure the TiVo is connected to the router via Ethernet cable, review MoCA diagrams if needed
     
  2. Go to TiVo Central | Settings & Messages | Settings | Network
    (see steps)
     
  3. If your TiVo connection Type (see above) is correct, no further action is needed
     
    • If incorrect, go to Change Network Settings
       
  4. Select Modify Ethernet Settings
     
  5. For IP Address Settings, choose Get Automatically from a DHCP Server (typical)
     
  6. If you get a DHCP Client IDscreen, choose No
     
  7. The TiVo takes a moment to configure the network settings, then displays Your TiVo Box will begin using your new network settings
     
    • Press Select to continue
       
  8. Back on the Network Settings page, select Change Network Settings
     
  9. Select Connect Using MoCA
     
  10. Select Yes, Turn on MoCA, choose the following
     
    • MoCA Enabled : Yes
       
    • MoCA Channel: Auto
       
    • Encryption Key: None
       
  11. Select Use these Settings
     
  12. For IP Address Settings, choose Get Automatically from a DHCP Server (typical)
     
  13. The TiVo takes a moment to configure the network settings, then displays Your TiVo Box will begin using your new network settings
     
    • Press Select to continue

 

TiVo 4 Tuner or TiVo Single Tuner as a MoCA Client

  1. Ensure the TiVo is not connected to the router via Ethernet cable, review MoCA diagrams if needed
     
  2. Go to TiVo Central | Settings & Messages | Settings | Network
    (see steps)
     
  3. If your TiVo connection Type (see above) is correct, no further action is needed
     
    • If incorrect, go to Change Network Settings
       
  4. Select Connect Using MoCA
     
  5. Select Yes, Turn on MoCA, choose the following
     
    • MoCA Enabled : Yes
       
    • MoCA Channel: Auto
       
    • Encryption Key: None
       
  6. Select Use these Settings
     
  7. For IP Address Settings, choose Get Automatically from a DHCP Server (typical)
     
  8. The TiVo takes a moment to configure the network settings, then displays Your TiVo Box will begin using your new network settings
     
    • Press Select to continue

 

TiVo 6 Tuner Originates MoCA

  1. Ensure the TiVo is connected to the router via Ethernet cable, review MoCA diagrams if needed
     
    2. 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
     
  • Go to TiVo Home | left arrow to Menu | Settings | Network Settings
    (see steps)
     
  • Your TiVo connection Type is listed right in the Change Network Settings line
     
    • If your TiVo connection Type (see above) is correct, no further action is needed
       
    • If incorrect, select Change Network Settings
  • Your Ethernet Setting is listed right in the Modify Ethernet Settings line
     
    • If your Ethernet Setting is set to (ON), no further action is needed
       
    • If incorrect, select Modify Ethernet Settings
       
  • Turn Ethernet connection on
     
  • For IP Address Settings, choose Get Automatically from a DHCP Server (typical)
     
  • If you get a DHCP Client ID screen, choose No
     
  • The TiVo takes a moment to configure the network settings, then displays IP Address Setup Complete, select OK
     
  • Back on the Network Settings page, select Change Network Settings
     
  • Select Connect Using MoCA
     
  • Select Set up as Bridge and use these settings:
     
    • MoCA Channel Settings: Auto
       
    • MoCA Encryption: No Encryption
       
  • Select Use these Settings
     
  • For IP Address Settings, choose Get Automatically from a DHCP Server (typical)
     
  • The TiVo takes a moment to configure the network settings, then displays IP Address Setup Complete, select OK

     

    TiVo Mini, single Tuner, or TiVo 6 Tuner a MoCA Client

    1. Ensure the TiVo is not connected to the router via Ethernet cable, review MoCA diagrams if needed
       
      2. 4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
       
    • Go to TiVo Home | left arrow to Menu | Settings | Network Settings
      (see steps)

     

  • Your TiVo connection Type is listed right in the Change Network Settings line
     
    • If your TiVo connection Type (see above) is correct, no further action is needed

    • If incorrect, select Change Network Settings
       
  • Select Connect Using MoCA
     
  • Select Set up as Client and use these settings:
     
    • MoCA Channel Settings: Auto
       
    • MoCA Encryption: No Encryption
       
  • Select Use these Settings
     
  • For IP Address Settings, choose Get Automatically from a DHCP Server (typical)
     
  • If you get a DHCP Client ID screen, choose No
     
  • The TiVo takes a moment to configure the network settings, then displays IP Address Setup Complete, select OK

     


     

    Internal Information

    Commercial Agent Steps

    Financial Agent Steps

    Management Steps