How can we help you?

search
  1. Digital TV
    2.   |  
  2. Instructions and How-Tos

Change Aspect Ratio and Resolution for DC, IL, IN, MA, NY and PA

2 days ago | Article no. 1997
 

Introduction

  • Aspect Ratio is the proportion between the width and height of a TV screen

  • Resolution defines the amount of pixels displayed on the screen

    • 4K (Available on some TiVos)

    • 1080p  (Available on TiVo)

    • 1080i

    • 720p

    • 480i (Standard Definition)

    • i or p refers to the scanning technology

      • i = Interlaced scanning technology. It scans and refreshes even and odd lines separately, but produces very sharp pictures in general when the image is still or has little motion

      • p = Progressive scanning technology (newer). Scans and refreshes all lines at the same time. Progressive scanning produces smoother motion with less blurring. It's perfect for high action movies and sports.
 

 

Resolution Steps




TiVo

    Resolution

      4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3

        TiVo Central | Settings & Messages | Settings | Video | Video Output Format
        (see steps)

        • Select all Output Formats compatible with the TV

        • Highlight and select  Continue

        • Press Thumbs Up three times to confirm

        • Press the Live TV button to view programming

       

      4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4

          TiVo Home | left arrow to Menu | Settings | Audio & Video Settings | Video Resolution
        (see steps)

        • Choose the highest resolution compatible with the TV
        • Selection is automatically saved; press OK

     

    Aspect Ratio

      Change Aspect Ratio

        • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
          • Go to TiVo Central | Settings & Messages | Settings | Video | TV Aspect Ratio
            (see steps)
          4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
          • Go to TiVo Central | Settings & Messages | Audio & Video Settings | TV Aspect Ratio
            (see steps)

          4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
          • Go to TiVo Home | Left arrow to Menu | Settings | Audio & Video Settings | TV Aspect Ratiobr> (see steps)

        • Select 16:9 Widescreen for a widescreen HD TV or 4:3 Classic Screen for a square, SD TV
       

      Aspect Correction Mode

        • 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
          • Go to TiVo Central | Settings & Messages | Settings | Video | Aspect Correction Mode
            (see steps)

          4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
          • Go to TiVo Central | Settings & Messages | Audio & Video Settings | Aspect Correction Mode
            (see steps)

          4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
          • Go to TiVo Home |  Left arrow to Menu | Settings | Audio & Video Settings | Aspect Correction Mode
            (see steps)


        • Choose from:
          • Panel: adds letterbox bars or side bars to the picture to fill the screen, keeping the program's original aspect ratio

          • Zoom: enlarges the picture to fit the 16:9 screen without distortion

          • Full: stretches the picture to fill the entire TV screen without adding letterbox bars or side bars

          • This graphic explains the process
 

IPTV Devices

    Aspect Ratio

    • None provided. We pass through the aspect ratio (how a non-HD channel's 4:3 picture looks on a 16:9 TV) the way broadcaster wants it to be. However, if you want to override this, you can usually find settings on your TV


    • Please keep in mind, there aren't many non-HD channels on the IPTV box


    Resolution

 

Passport ECHO boxes

    4:3 HDTV (Square)

      1. On the remote, press Menu twice for the Settings Menu

      2. Scroll to and select Audio/Video, then Video Output Format
      3. Choose 480p Std and arrow right to select Zoom or Letterbox, then press OK/SELECT to confirm changes

        • Zoom: 4:3 Standard programs display normally; 16:9 HD programs are cropped to fill the screen

        • Letterbox: 4:3 Standard programs display borders on all sides to maintain the image; 16:9 HD programs display borders on top and bottom

      4. Press OK/SELECT again to accept the change; if the display doesn't change after 15 seconds, the selected output is not supported by the customer's TV
      5. You can also change the color of the left and right borders
     

    16:9 HDTV (Widescreen)

      1. On the remote, press Menu twice for the Settings Menu

      2. Scroll to and select Audio/Video, then Video Output Format

      3. Choose 1080i Wide and arrow right to select Preserve, Stretch or Sidebar, then press A to confirm changes
        • Preserve 4:3 Pic - 480i / 480p: 4:3 Standard programs display with borders on the left and right side

        • Stretch 4:3 Pic: widens 4:3 Standard programs to fit the a 16:9 screen

        • Sidebar 4:3 Pic: zooms in on 4:3 Standard programs to crop the top and bottom

        • This graphic explains the process

      4. Press A again to accept the change; if the display doesn't change after 15 seconds, the selected output is not supported by the customer's TV
   

Ultra TV

    Resolution

      1. With the TV on, press the Menu button on the remote 

      2. Use the keys on the remote to scroll to Settings 

      3. At the Settings screen, scroll down to and select TV Setup
      4. Select the highest resolution your HDTV is capable of (example: 1080i)

      5. Scroll to close and press OK when finished.
     

    Aspect ratio

      1. With the TV on, press the Menu button on the remote 

      2. Use the keys on the remote to scroll to Settings 

      3. At the Settings screen, scroll down to and select Aspect Ratio

        4:3 TVs

         

        16:9 TVs

          • Select Widescreen (16:9) TV

          • You are given two options to view 4:3 programming on your TV

          • Stretch stretches the picture to fit but will distort it 

          • Standard maintains the 4:3 programming shape, but there will be black bars on the sides
          • Scroll to and select Close when finished
 

Passport DCT boxes

    4:3 HDTV (Square)

      1. On the remote, press Menu twice for the Settings Menu and select Output Formats

      2. Choose 720p or 1080iand arrow right to select Zoom or Letterbox, then press A to confirm changes

        • Zoom: 4:3 Standard programs display normally; 16:9 HD programs are cropped to fill the screen

        • Letterbox: 4:3 Standard programs display borders on all sides to maintain the image; 16:9 HD programs display borders on top and bottom

      3. Press A again to accept the change; if the display doesn't change after 15 seconds, the selected output is not supported by the customer's TV
     

    16:9 HDTV (Widescreen)

      1. On the remote, press Menu twice for the Settings Menu and select Output Formats

      2. Choose 720p or 1080iand arrow right to select Preserve, Stretch or Sidebar, then press A to confirm changes
        • Preserve 4:3 Pic - 480i / 480p: 4:3 Standard programs display with borders on the left and right side

        • Stretch 4:3 Pic: widens 4:3 Standard programs to fit the a 16:9 screen

        • Sidebar 4:3 Pic: zooms in on 4:3 Standard programs to crop the top and bottom

        • This graphic explains the process

      3. Press A again to accept the change; if the display doesn't change after 15 seconds, the selected output is not supported by your TV
 

 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps