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Reporting Unwanted Email for DC Metro, IL, MA, NY and PA



Resolution Steps

Reporting Unwanted Email

  • Select the email in the inbox and press the Spam button on the Webmail toolbar to move the message to the Spam Folder
  • The sender gets a Spam Fingerprint associated with their sending email address, their advertised website URL, or the content of their message
  • When these steps are followed, you should not receive the same spam message again, taking into account time to process the Spam Fingerprint and for reporting action to happen
  • It is possible you may receive different messages from that sender in the future
  • Follow the steps above to report each unwanted email

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps