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Import / Export Contacts in Webmail for DC Metro, IL, MA, NY and PA

 

Introduction

Resolution Steps

Import Contacts: Ajax Interface

  • Go to the left navigation bar on the Preferences tab and click Import / Export 

  • Under Import, click Browse and select the file with the email contacts

  • For the destination, select the Address Book folder

  • Webmail automatically detects the file type to import

     

Exporting Contacts: Ajax Interface

  • Go to the left Navigation Bar on the Preferences tab and click Import / Export 

  • Under Source select Account Contacts

  • Click the address book All Folders to populate the download window 
     

Importing Contacts: HTML Interface

  • On the Preferences tab, select the Address Book tab on the top navigation bar

  • On the Manage Address Books page, find the correct Address book on the left 

  • Click Browse to select the contact file, then Import to the appropriate Address book

     

Exporting Contacts: HTML Interface

  • On the Preferences tab, select the Address Book tab on the top navigation bar

  • On the Manage Address Books page, find the correct Address book on the left 

  • Click Export to link

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps