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Email and Server Settings for DC Metro, IL, MA, NY and PA
about 1 year ago
| Article no. 2136
Introduction
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Email storage limits for all accounts is 5Gb
For devices like apple and other device that do not support SSL, secure sign-on is not required using SSL
Resolution Steps
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Astound.net email settings (These settings work for all astound.net email addresses)
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Incoming IMAP Mail Server (To receive email)
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Standard: mail.astound.net (Port 143)
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SSL: mail.astound.net - (Port 993) Note: SSL is used for added security. Astound mail does not require SSL
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Standard: mail.astound.net (Port 143)
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Incoming POP Mail Server (To receive email)
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Standard: mail.astound.net - (Port 110)
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SSL: mail.astound.net - (Port 995) Note: SSL is used for added security. Astound mail does not require SSL
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Standard: mail.astound.net - (Port 110)
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Outgoing SMTP Mail Server (To send email)
- Authentication must be used with either of the two options
- mail.astound.net (Port 25)
- mail.astound.net alternate port- (Port 587) STARTLS with smtp on port 587 is currently enabled
- mail.astound.net (Port 25)
- Authentication must be used with either of the two options
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Mail Login Format
- username@astound.net ( passwords are case sensitive)
- username@astound.net ( passwords are case sensitive)
RCN.com email and server Information are found below.
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Incoming IMAP Mail Server (To receive email)
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Standard: imap.rcn.com (Port 143)
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SSL: imap.rcn.com - (Port 993) Note: SSL is used for added security. RCN mail does not require SSL
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Standard: imap.rcn.com (Port 143)
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Incoming POP Mail Server (To receive email)
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Standard: pop.rcn.com - (Port 110)
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SSL: pop.rcn.com - (Port 995) Note: SSL is used for added security. RCN mail does not require SSL
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Standard: pop.rcn.com - (Port 110)
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Outgoing SMTP Mail Server (To send email)
- Authentication must be used with either of the two options
- smtp.rcn.com (Port 25)
- smtp.rcn.com alternate port- (Port 587) TLS with smtp on port 587 is currently enabled
- smtp.rcn.com (Port 25)
- Authentication must be used with either of the two options
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Mail Login Format
- username@rcn.com ( passwords are case sensitive)
- username@rcn.com ( passwords are case sensitive)
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DNS #1
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Primary: ns1.dns.rcn.net
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Secondary: ns2.dns.rcn.net
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Primary: ns1.dns.rcn.net
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DNS #2
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Primary: ns3.dns.rcn.net
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Secondary: ns4.dns.rcn.net
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Primary: ns3.dns.rcn.net
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Dialup POP Locator
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IP Address
- server assigned
- server assigned
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FTP Server
- ftp.rcn.com - (Port 21)
- ftp.rcn.com - (Port 21)
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FTP Login Format
- username (passwords are case sensitive)
- username (passwords are case sensitive)
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Customer Homepage URL
- Have the customer follow this format http://users.rcn.com/the customeruserid/
- Have the customer follow this format http://users.rcn.com/the customeruserid/
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Authentication Type
- Clear Text Authentication
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Incoming IMAP Mail Server (To receive email)
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps
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