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Email and Server Settings for DC Metro, IL, MA, NY and PA

 

Introduction

Email storage limits for all accounts is 5Gb
 

For devices like apple and other device that do not support SSL, secure sign-on is not required using SSL
 

In the European Union (EU), a new set of rules called the General Data Protection Regulation (GDPR) was introduced in May 2018. These new rules affected every email provider. Our IMAP/POP is currently not able to be used in these countries at this time.

 Austria  Belgium  Bulgaria  Croatia  Republic of Cyprus   Czech Republic   Denmark 
 Estonia  Finland  France  Germany  Greece  Hungary  Ireland
 Italy  Latvia  Lithuania   Luxembourg   Malta  Netherlands  Poland
 Portugal   Romania   Slovakia  Slovenia  Spain  Sweden

Resolution Steps

Astound.net email settings (These settings work for all astound.net email addresses)
 

  • Incoming IMAP Mail Server (To receive email)
     
    • Standard: mail.astound.net (Port 143)
       
    • SSL:  mail.astound.net - (Port 993) Note: SSL is used for added security. Astound mail does not require SSL
       
  • Incoming POP Mail Server (To receive email)
     
    • Standard:  mail.astound.net - (Port 110)
       
    • SSL:  mail.astound.net - (Port 995)  Note: SSL is used for added security. Astound mail does not require SSL
       
  • Outgoing SMTP Mail Server (To send email)
     
    • Authentication must be used with either of the two options
       
      • mail.astound.net (Port 25) 
         
      • mail.astound.net alternate port- (Port 587)  STARTLS with smtp on port 587 is currently enabled 
         
  • Mail Login Format
     
    • username@astound.net ( passwords are case sensitive)
       



RCN.com email and server Information are found below.   
 

  • Incoming IMAP Mail Server (To receive email)
     
    • Standard: imap.rcn.com (Port 143)
       
    • SSL:  imap.rcn.com - (Port 993) Note: SSL is used for added security. RCN mail does not require SSL

       
  • Incoming POP Mail Server (To receive email)
     
    • Standard:  pop.rcn.com - (Port 110)
       
    • SSL:  pop.rcn.com - (Port 995)  Note: SSL is used for added security. RCN mail does not require SSL

       
  • Outgoing SMTP Mail Server (To send email)
     
    • Authentication must be used with either of the two options
       
      • smtp.rcn.com (Port 25) 
         
      • smtp.rcn.com alternate port- (Port 587)  TLS with smtp on port 587 is currently enabled 
         
  • Mail Login Format
     
    • username@rcn.com ( passwords are case sensitive)

       
  • DNS #1
     
    • Primary:  ns1.dns.rcn.net
       
    • Secondary:  ns2.dns.rcn.net

       
  • DNS #2
     
    • Primary:   ns3.dns.rcn.net
       
    • Secondary:  ns4.dns.rcn.net

       
  • Dialup POP Locator
     
  • IP Address
     
    • server assigned

       
  • FTP Server
     
    • ftp.rcn.com - (Port 21)

       
  • FTP Login Format
     
    • username (passwords are case sensitive)

       
  • Customer Homepage URL
     
    • Have the customer follow this format http://users.rcn.com/the customeruserid/

       
  • Authentication Type
     
    • Clear Text Authentication

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps