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Email and Server Settings for DC Metro, IL, MA, NY and PA
2 months ago
| Article no. 2136
Introduction
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Email storage limits for all accounts is 5Gb
For devices like apple and other device that do not support SSL, secure sign-on is not required using SSL
In the European Union (EU), a new set of rules called the General Data Protection Regulation (GDPR) was introduced in May 2018. These new rules affected every email provider. Our IMAP/POP is currently not able to be used in these countries at this time.
Austria Belgium Bulgaria Croatia Republic of Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden Resolution Steps
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Astound.net email settings (These settings work for all astound.net email addresses)
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Incoming IMAP Mail Server (To receive email)
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Standard: mail.astound.net (Port 143)
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SSL: mail.astound.net - (Port 993) Note: SSL is used for added security. Astound mail does not require SSL
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Standard: mail.astound.net (Port 143)
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Incoming POP Mail Server (To receive email)
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Standard: mail.astound.net - (Port 110)
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SSL: mail.astound.net - (Port 995) Note: SSL is used for added security. Astound mail does not require SSL
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Standard: mail.astound.net - (Port 110)
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Outgoing SMTP Mail Server (To send email)
- Authentication must be used with either of the two options
- mail.astound.net (Port 25)
- mail.astound.net alternate port- (Port 587) STARTLS with smtp on port 587 is currently enabled
- mail.astound.net (Port 25)
- Authentication must be used with either of the two options
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Mail Login Format
- username@astound.net ( passwords are case sensitive)
- username@astound.net ( passwords are case sensitive)
RCN.com email and server Information are found below.
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Incoming IMAP Mail Server (To receive email)
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Standard: imap.rcn.com (Port 143)
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SSL: imap.rcn.com - (Port 993) Note: SSL is used for added security. RCN mail does not require SSL
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Standard: imap.rcn.com (Port 143)
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Incoming POP Mail Server (To receive email)
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Standard: pop.rcn.com - (Port 110)
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SSL: pop.rcn.com - (Port 995) Note: SSL is used for added security. RCN mail does not require SSL
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Standard: pop.rcn.com - (Port 110)
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Outgoing SMTP Mail Server (To send email)
- Authentication must be used with either of the two options
- smtp.rcn.com (Port 25)
- smtp.rcn.com alternate port- (Port 587) TLS with smtp on port 587 is currently enabled
- smtp.rcn.com (Port 25)
- Authentication must be used with either of the two options
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Mail Login Format
- username@rcn.com ( passwords are case sensitive)
- username@rcn.com ( passwords are case sensitive)
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DNS #1
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Primary: ns1.dns.rcn.net
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Secondary: ns2.dns.rcn.net
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Primary: ns1.dns.rcn.net
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DNS #2
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Primary: ns3.dns.rcn.net
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Secondary: ns4.dns.rcn.net
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Primary: ns3.dns.rcn.net
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Dialup POP Locator
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IP Address
- server assigned
- server assigned
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FTP Server
- ftp.rcn.com - (Port 21)
- ftp.rcn.com - (Port 21)
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FTP Login Format
- username (passwords are case sensitive)
- username (passwords are case sensitive)
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Customer Homepage URL
- Have the customer follow this format http://users.rcn.com/the customeruserid/
- Have the customer follow this format http://users.rcn.com/the customeruserid/
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Authentication Type
- Clear Text Authentication
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Incoming IMAP Mail Server (To receive email)
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps