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Common Internet Error Messages
about 1 year ago
| Article no. 2216
Introduction
Resolution Steps
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403 Forbidden/Access Denied
The website requested requires special access permission, such as a password
404 Not Found
You clicked on a broken or dead link; the browser found the host site, but did not find the specific document you requested
The page may have been removed from the site, had the name changed, or been moved to a new location connectivity
405 Method Not Allowed
The web server is not configured to take data from the client
The client does not have permission to the view the URL requested
500 Internal Server Error
This is a server-side problem; it the issue persists, contact the owner of the website
503 Service Unavailable
The website is too busy; try accessing the page again after a few minutes
Bad File Request
The online form or HTML code for an online form encountered an error
Connection Refused by Host
See 403 Forbidden error; website requested requires special access permission, such as a password
Failed DNS Lookup
The website's URL does not resolve to a valid IP address
This error is common on commercial websites, because the computers responsible for translating the IP addresses are overloaded
This is also caused by typing the wrong address. To resolve, retype the address, or try again later
Not Found
The webpage no longer exists, commonly known as a broken or dead link
Site Unavailable
Either too many users are trying to access the site, the wrong website address was typed, the site is down for maintenance, or the site no longer exists
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps