How can we help you?

Hard Reset Cable Modem or EMTA

 

Introduction

Resolution Steps

 

  • Look for a small pinhole on the back of the device
     
  • Using a pen, paperclip or similar item, insert the object into the pinhole for 5 seconds
     
  • The EMTA or Cable Modem is reset to the factory settings

 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps