How can we help you?
Setting the AC Outlet on My Converter
10 months ago
| Article no. 2287
Introduction
-
If your TV went to the wrong input channel when you turned it back on:- Some converters have an additional electrical plug for your TV or other device
- Setting it to the wrong mode could cause this symptom
Unsure of the User Interface on your TV? Click here
- Some converters have an additional electrical plug for your TV or other device
Resolution Steps
-
i-Guide
- Press Menu twice
- Select Settings (usually on second screen)
- Select Cable Box Setup
- In the AC Outlet area, change the setting to:
-
Unswitched: outlet stays on when the converter turns off; recommended for newer TVs
-
Switched: outlet cuts power to the TV when the converter turns off
-
Unswitched: outlet stays on when the converter turns off; recommended for newer TVs
- Note: when turned back on, the TV may default to another input channel or volume level
Passport Echo
DVR outlets cannot be switched off; they always remain on.
- Press the MENU key twice to reach the General Settings page
- Scroll down to Accessories and press Select
- Choose AC Outlet Use, and press OK
- The AC Outlet field should be set to:
-
Always Off - No power to this outlet (safety reasons)
-
Always On - when you do not want the TV power to shut off when the converter turns off - recommended for newer TV's
-
On with Set top - when you want the TV power cut when the converter turns off
-
Always Off - No power to this outlet (safety reasons)
- Press OK on your remote to lock in your change
- Turn off the converter, and turn it back on. The TV should now turn off independently from the box
Passport
- Press MENU twice to reach General Settings
- Select Accessories, then AC Outlet Use
- Set the AC Outlet field to:
-
Always Off : no power to this outlet
-
Always On: TV power stays on off when the converter turns off; recommended for newer TVs
-
On with Set Top: TV power is off with the converter
-
Always Off : no power to this outlet
- Press OK / Sel on the remote to confirm the setting
-
Note: when turned back on, the TV may default to another input channel or volume level
- Press Menu twice
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps