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Setting the AC Outlet on My Converter
over 1 year ago
| Article no. 2287
Introduction
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If your TV went to the wrong input channel when you turned it back on:- Some converters have an additional electrical plug for your TV or other device
- Setting it to the wrong mode could cause this symptom
- Some converters have an additional electrical plug for your TV or other device
Resolution Steps
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CA, OR, TX and WA
- Press Menu twice
- Select Settings (usually on second screen)
- Select Cable Box Setup
- In the AC Outlet area, change the setting to:
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Unswitched: outlet stays on when the converter turns off; recommended for newer TVs
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Switched: outlet cuts power to the TV when the converter turns off
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Unswitched: outlet stays on when the converter turns off; recommended for newer TVs
- Note: when turned back on, the TV may default to another input channel or volume level
- Press MENU twice to reach General Settings
- Select Accessories, then AC Outlet Use
- Set the AC Outlet field to:
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Always Off : no power to this outlet
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Always On: TV power stays on off when the converter turns off; recommended for newer TVs
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On with Set Top: TV power is off with the converter
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Always Off : no power to this outlet
- Press OK / Sel on the remote to confirm the setting
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Note: when turned back on, the TV may default to another input channel or volume level
i-Guide (Motorola, Pace, Arris Boxes)
Passport (Scientific Atlanta, Cisco Boxes)
DC, IL, NY, MA, and PA
- Press the MENU key twice to reach the General Settings page
- Scroll down to Accessories and press Select
- Choose AC Outlet Use, and press OK
- The AC Outlet field should be set to:
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Always Off - No power to this outlet (safety reasons)
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Always On - when you do not want the TV power to shut off when the converter turns off - recommended for newer TV's
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On with Set top - when you want the TV power cut when the converter turns off
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Always Off - No power to this outlet (safety reasons)
- Press OK on your remote to lock in your change
- Turn off the converter, and turn it back on. The TV should now turn off independently from the box
- Press the MENU key twice to reach the General Settings page
- Scroll down to Accessories and press Select
- Choose AC Outlet Use and press OK
- The AC Outlet field should be set to:
-
Always Off - No power to this outlet (safety reasons)
-
Always On - when you do not want the TV power to shut off when the converter turns off - recommended for newer TV's
-
On with Set top - when you want the TV power cut when the converter turns off
- Press OK on your remote to lock in your change
-
Always Off - No power to this outlet (safety reasons)
- Turn off the converter, and turn it back on. The TV should now turn off independently from the box
- Press MENU twice on the remote to reach the Settings menu.
- Scroll down to Set Top AC Outlet, and press OK/Select
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Set the outlet to one of the following:
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On With Set top - The outlet will go on and off with the converter power
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On (preferred) - The AC outlet is always on, whether the converter is on or not
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Off - The AC Outlet is always off
- Press OK on your remote to lock in your change
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On With Set top - The outlet will go on and off with the converter power
- Turn off the converter, and turn it back on. The TV should now turn off independently from the box
DVR
DVR outlets cannot be switched off; they always remain on.
Newer HD Only Converters
Models: DCX3400, DCH3416, DCT3416, DCT6416, DCT6412, DCT6400, DCT6208, DCX525E, DCX700, DCX3200P2, DCX3200, DCH3200
Older HD Only Converters
Models: DCT6200, DCT5100
- Press Menu twice
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps