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DVR Information




DVRs digitally record programming, saving to a built-in hard drive


  • Pause and rewind live TV to create your own instant replays
  • Recording storage capability varies based on program type recorded
  • Certain PPV content can be recorded;  recording rights are dependent on the PPV supplier
    • A message reading this content is not recordable displays when the provider prohibits recording
  • VOD content cannot be recorded



Resolution Steps

Internal Information

Commercial Agent Steps

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Management Steps