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MyRCN Account Management



Resolution Steps

Set up, access and maintain your MyRCN account at
  • With MyRCN, you can 
    • View a copy of the bill (past and present) 
    • Setup and manage paperless billing 
    • Make a payment 
    • Setup and manage automatic payments 
    • Track the status of the technician on the day of your install or service call appointment  
    • Update billing address   
    • Update contact email address  
    • Update security questions and reset the security password  
    • Access webmail and reset webmail passwords  (MyRCN for PC only)
    • View recent RCN digital phone calls and hear, save and delete messages in voice mail
    • Order premium cable channels and sports packages  (MyRCN for PC only)
    • View existing services and pricing (MyRCN for PC only)
    • Authenticate TV subscription access for RCN2Go and TV on-the-go streaming

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps