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Order PPV through the TV

 

Introduction

These steps will only work with a company-supplied cable converter (Standard Digital, HD, DVR, TiVo)

  • Some PPV events can be recorded
     
  • A recorded PPV remains on the DVR/TiVo until space is needed or until it is deleted by the user

 

PPV Ordering Tips
  • Make sure the PPV Channel is checked in the Channel List

  • A PPV purchased before the start time will prompt you to press Select to Order; since it was already purchased, press Clear or Select to confirm

  • A PPV purchased plays on all converters in the home, both TiVo and Motorola

  • Recording rights are controlled by the PPV vendor; if recording is prohibited, a This Content is Not Recordable message displays

Please note: eBox as a standalone single tuner does not have PPV compatibility



Resolution Steps


Motorola
  1. Tune to the PPV channel based on market  

  2. Press the Info button on the remote

  3. Toggle with the arrow keys to highlight the Buy option on the TV and select

  4. Agree to purchase on the following TV screens to finalize

 

Scientific Atlanta / Cisco
  1. Tune to the PPV channel based on market  

  2. Press A on the remote for Purchase Summary or B to buy

  3. Press A to confirm purchase or C to cancel purchase

 

TiVo
  1. Press Guide on the TiVo remote, then press Select on the channel showing the PPV

  2. Highlight the PPV and press the Select button on the TiVo remote, a Please Wait message displays

  3. Select a PPV Option to reach the Order Confirmation screen

    • Watch Now: order and play the PPV

    • Rent & Record: order, play and record the PPV

    • Get a OnePass: not used

    • View upcoming episodes: lists all upcoming showings

  4. Once purchased, press Select on the remote for additional confirmation, press Clear to remove the message from the screen

  5. Recorded PPVs remain on the TiVo until space is needed or until the user deletes the program





Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps