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Bill Payment Options for CA, OR and WA



Resolution Steps

Pay Online in the MyWave Customer Center

    • Use the MyWave Customer Center to pay your bill

      • Register to create an account 

      • Here, you can set up automatic payments, make a one time payment using a credit or debit card, withdraw funds directly from your checking account, or activate paperless billing


Pay with the Mobile App

    • Use your smartphone or tablet to pay your bill with the Mobile App (keyword: Wave Mobile) available in the Apple App Store and Google Play Store

    • Download the app today, register or sign in with your MyWave account and use the app to pay your bill and set up AutoPay


Use Wave's Automated Phone System

    • Our automated phone system accepts one-time credit / debit card payments and bank check by phone payments

    • Call 1-866-928-3123 (1-866-WAVE123) to pay using the automated phone system


Mail your Payment

    • With your bill payment stub, mail a check or money order to:

      • PO Box 31001-2714, Pasadena, CA 91110-2714 


Pay in Person at a Wave Payment Center

    • Visit one of our many convenient payment centers to pay in person

    • Confirm the hours of your local payment center and stop by to make a payment with a local representative

    • Payment centers accept cash, checks, money orders and credit cards


Pay Over the Phone with a Customer Service Professional

    • Call 1-866-928-3123 (1-866-WAVE123) to make a credit / debit card payment or check by phone payment

    • Convenience Fee applies


Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps