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Parental / Purchase Controls for TX
Introduction
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Parental Controls allow programming blocks by channel number, rating, or time period Resolution Steps
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PIN Types
Locks PIN: used to restrict viewing to particular channels, ratings, or programming
Purchase PIN: restricts viewers from ordering anything that requires a purchase
TiVo Devices
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps) - Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps) - Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls
(see steps) -
4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
- Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls
(see steps)
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
- Choose Change PIN
- Enter the existing 4 digit PIN
- Enter a new 4 digit PIN, then confirm the PIN
- Choose Turn On Parental Controls and enter your 4 digit PIN twice
- Make changes to the settings as needed; once activated, Parental Controls remain on
- Set rating restrictions for any TV show or Movie
- Hide adult VOD titles
- Lock particular channels
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Special Notes
- Parental Controls automatically re-lock when the remote is not used within four hours, or if the TiVo is in Standby mode
- To permanently turn Parental Controls off, choose Turn Off Parental Controls and enter the 4-digit PIN
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4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
- Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls
(see steps)
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
- Chose Allow Purchases without a PIN (Experience 4: Scroll Purchase Controls and change On to Off)
- Enter the original 4 digit Purchase PIN to confirm
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4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
(see steps)
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
- Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls
(see steps)
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
- Chose Change PIN
- Enter the original 4 digit Purchase PIN
- Enter a new 4 digit PIN, then confirm the PIN
Parental Control Setup and Use
4K 6 Tuners, 6 Tuners and Minis on TiVo Experience 3
4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
Change Parental Control PIN
Remove Purchase PIN
Change Purchase PIN
IPTV Devices
- Go to TiVo Home | left arrow to Menu | Settings | Parental & Purchase Controls
(see steps) - Go to TiVo Home | left arrow to Menu | Settings | Parental Controls
- Chose Change PIN
- Enter the original 4 digit Purchase PIN
- Enter a new 4 digit PIN, then confirm the PIN
(see steps)
Parental Control Setup and Use
Change PIN
Passport Boxes (Scientific Atlanta, Cisco)
- Press Menu twice to reach the General Settings page
- Go to Parental Control, then Change PIN
- Enter a 4-digit PIN, then confirm the PIN
- Go to Parental Control, then Locking Status and choose from one of the following:
- Off (Relock Manually): permanently turns off Parental Controls
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Off (Auto Relock): temporarily turns off Parental Controls
- Note: if the converter is turned off, Parental Control locks will be automatically activated when it is turned on again
- On: All Parental Control locks turn on immediately
- Press Menu twice to reach the General Settings page
- Go to Parental Control, then Change PIN
- Enter the existing 4- digit PIN
- Enter a new 4- digit PIN, then confirm the PIN
- Press Menu twice to reach the General Settings page
- Go to Purchasing, then Locking Status
- Chose a 4-digit Purchase PIN - this can be a different number than the Parental Control PIN
- Chose On from the status column
- Press Menu twice to reach the General Settings page
- Go to Purchasing, then Locking Status
- Enter the existing Purchase PIN when prompted
- Chose Off from the status column
- Press Menu twice to reach the General Settings page
- Go to Purchasing, then Change PIN
- Enter the existing Purchase PIN when prompted
- Chose a new 4-digit Purchase PIN when prompted
Parental Control Setup
Change Parental Control PIN
Purchase PIN Setup
Remove Purchase PIN
Change Purchase PIN
iGuide Boxes (Motorola, Pace, Arris)
- Press the Menu button twice on the remote control
- Scroll Down to the second page of the Main Menu and choose Setup
- Select PINs Setup, and choose either Lock or Purchase PIN
- Enter the current PIN
- When prompted, enter a new PIN, then again to confirm
- Go to Main Menu | Setup | Locks Setup and enter your current PIN
- Choose an option to update and press OK to confirm each setting
- Lock Titles of programs
- Lock TV Ratings
NA TV-Y7 TV-14 NR (General) G / TV-G TV-MA TV-Y PG / TV-PG - Lock Movie Ratings
NA PG-13 NR (Adult) G / TV-G R PG / TV-PG NC-17 - Lock Channels
- Enable or disable Master Locks
- Show or Hide Adult titles
- Go to Main Menu | Setup | Locks Setup and enter your current PIN
- Select Master Locks from the Locks Setup screen
- Change the Bypass Locks option from No to Yes to temporarily clear all locks
- Change the Clear All Locks option from No to Yes to permanently clear all locks
- Go to Main Menu | Setup | Locks Setup
- Select Turn on Locks and enter your current PIN
- Power the converter off, then back on
- Highlight the
Icon on the Information screen
- Enter your Parental Locks PIN and lock the channel, title or rating using the on-screen prompts
Change PIN(s)
Locking Preferences
Bypass or Clear Locks
Restore Locks (Turn on Locks)
Setting Locks while watching TV
HD DTA
- Press Menu on your remote
- Select Settings
- Select Parental Controls
- If this is your first time to Parental Controls, you are prompted to make a numerical PIN and confirm it. Otherwise, enter your existing PIN
- Select Rating Limits to choose the highest rating without entering the PIN
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TV Ratings
- NA
- TV-Y
- TV-Y7
- TV-G
- TV-PG
- TV-14
- TV-MA
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Movie Rating
- NA
- G
- PG
- R
- PG-13
- NC-17
- NR (Not Rated, Adult)
- Block Unrated TV shows
- Block Unrated Movies
- When done, select Use these settings
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TV Ratings
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Hide Adult shows
- The titles and descriptions of any adult shows will be hidden
- Choose don't hide to show the titles and descriptions of any adult shows again
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Lock channels
- Lock specific channels by scrolling to them and pressing OK
- Your PIN will be needed to access any of these channels
- You can also choose to Lock all channels, or Unlock all channels
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Change PIN
- You will be prompted for your original PIN
- Enter your new numerical PIN
- Confirm it by entering it again
- You can also Disable Parental Controls and stop requiring a PIN to view blocked shows or channels
Can't Remember PIN?
Contact us for assistance
- Go to TiVo Central | Settings & Messages | Parental & Purchase Controls
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps