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Disabled Email Accounts in Grande TX

 

Introduction

Email accounts can be disabled due to Spamming or Phishing

  • Spamming means the email account is being used to send unsolicited messages and/or advertising indiscriminately, usually without knowledge
     
  • Phishing is the attempt to acquire sensitive information such as usernames, passwords, and credit card details by masquerading as a trustworthy entity in an email

 

A computer used to check email may have a virus, which is using the email address to send out spam or phishing emails
 

When you find your account disabled  and suspect spamming or phishing is the cause, Chat Now or Contact Us for assistance
 

 

Resolution Steps

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps