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IPTV Equipment Going Out of Standby/Screensaver on Its Own

over 2 years ago | Article no. 9045
 

Introduction

When an IPTV box is in standby mode (screensaver) it may go out of this mode due to a power surge to the home or when an Emergency Alert System message is pushed out to the box.


You can change the settings of your screensaver

Resolution Steps

This is expected (and very rare) behavior of the IPTV box. No Trouble Calls or Troubleshooting is necessary.

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps