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'Pair Your TiVo Remote' IPTV Screen

 

Introduction

Once your IPTV box receives an update, you will see a screen with 2 remotes. One large remote and one small remote:

The following instructions are the same regardless of what size remote you have

 

Resolution Steps

  1. Point the remote at the IPTV device while standing no further than 3 feet away from it

  2. Press and hold the TiVo and Back buttons. When the light on the top of the remote turns red, release the buttons

  3. The remote should slowly flash amber then blink 5 times rapidly and pair to the IPTV box

    • If this doesn't happen, try steps 1 and 2 again. if you're still unsuccessful:

      1. Go into a different room (preferably a room without a TV)

      2. Completely cover the top of the remote control (beneath the TiVo button)

      3. While keeping that hand in place, press and hold the TiVo and Back buttons. When the light on the top of the remote turns red, release the buttons

      4. Press Volume Down 3 times and then press and release the OK button. The light should flash red 3 times

      5. Go back to the room with the IPTV box

      6. Stand within 3 feet of the IPTV box

      7. Press and hold the TiVo and Back buttons. When the light on the top of the remote turns red, release the buttons

      8. The remote should slowly flash amber then blink 5 times rapidly and pair to the IPTV box

  4. Once it has been paired with the IPTV Device, the Remote Control will start searching for the TV Brand and then go through the process of setting up the buttons to control the Volume, Power and Inputs



  5. When the process of setting up the buttons to control the Volume, Power and Inputs has completed you will see the screen below:



  6. Test the Volume, Power and Inputs buttons. If the buttons perform as expected select Finish

    • If the buttons do not perform as expected, choose Change TV, choose your TV model, and go through the different options for that model until you find the one that works best

  7. If you happen to have an Audio System or Sound bar to listen to your TV through, after the TV has been identified, the interface should also identify it and go through the process to set it up for you automatically

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps