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Parental / Purchase Controls for Passport Boxes
about 1 year ago
| Article no. 9379
Introduction
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Parental Controls allow programming blocks by channel number, rating, or time period
PIN Types
- Locks PIN: used to restrict viewing to particular channels, ratings, or programming
- Purchase PIN: restricts viewers from ordering anything that requires a purchase
Resolution Steps
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Parental Control Setup
- Press Menu twice to reach the General Settings page
- Go to Parental Control, then Change PIN
- Enter a 4-digit PIN, then confirm the PIN
- Go to Parental Control, then Locking Status and choose from one of the following:
- Off (Relock Manually): permanently turns off Parental Controls
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Off (Auto Relock): temporarily turns off Parental Controls
- Note: if the converter is turned off, Parental Control locks will be automatically activated when it is turned on again
- On: All Parental Control locks turn on immediately
Change Parental Control PIN
- Press Menu twice to reach the General Settings page
- Go to Parental Control, then Change PIN
- Enter the existing 4- digit PIN
- Enter a new 4- digit PIN, then confirm the PIN
Purchase PIN Setup
- Press Menu twice to reach the General Settings page
- Go to Purchasing, then Locking Status
- Chose a 4-digit Purchase PIN - this can be a different number than the Parental Control PIN
- Chose On from the status column
Remove Purchase PIN
- Press Menu twice to reach the General Settings page
- Go to Purchasing, then Locking Status
- Enter the existing Purchase PIN when prompted
- Chose Off from the status column
Change Purchase PIN
- Press Menu twice to reach the General Settings page
- Go to Purchasing, then Change PIN
- Enter the existing Purchase PIN when prompted
- Chose a new 4-digit Purchase PIN when prompted
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps