Adaptive Equipment in Massachusetts Only

over 2 years ago | Article no. 2119


Introduction: This information is for Massachusetts customers only
Resolution Steps: Telephone companies operating in Massachusetts are required to provide adaptive equipment for customers with disabilities

Verizon has worked with SETB (Massachusetts Statewide Emergency Telecommunications Board) to establish a centralized program

Our customers in Massachusetts can call: 1 (800) 300-5658 (Monday - Friday between 8:30am and 5:00pm EST)

A Verizon representative at this number will guide you through the steps to receive the required equipment
Internal Information
Commercial Agent Steps
Financial Agent Steps
Management Steps

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