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Phone Help
19 days ago
Introduction
There are a few types of No Dial Tone; it can happen on one or more phones with the same phone number
Dead air
Loud humming...
20 days ago
Introduction
General Information About Your Voice Mail
Your mailbox stores up to 20 messages, each two minutes in length
A stutter dial tone...
26 days ago
Introduction
Verify what is heard when calling your phone line:
The phone rings, but the phone doesn't ring in your home
A busy signal, but...
about 1 month ago
Introduction
Resolution Steps
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I'm Unable to Make Outgoing Phone Calls
Make a test call to see if you...
about 1 month ago
Introduction
Make a test call to see if you can dial specific call types, then follow the corresponding steps below
Local calls
Regional Calls...
about 1 month ago
Introduction
Resolution Steps
If you are experiencing a problem with your Teletypewriter (TTY) machine, please contact the TTY...
about 1 month ago
Introduction
Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers, to ensure the...
about 2 months ago
Introduction
Setting up voice mail for the first time must be done from your home or business line
Dial *86 and follow the steps in the...
about 2 months ago
Introduction
Resolution Steps
Are you reaching a recording?
If yes, what does the recording state?
Listen to the recording...
about 2 months ago
Introduction
Call Forwarding enables you to forward all of your incoming calls to another phone number
Toll rates may apply if the number is not...