Netflix on TiVo for DC Metro, IL, MA, NY and PA

• 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
   
  • Go to TiVo Central  | Apps & OnDemand  | Netflix
    
     
  4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
   
  • Go to TiVo Home | Apps | Netflix

   

• You can also tune to the channel below to automatically be taken to the Netflix home screen:
   
  • 750 - LV
     
  • 450 - DC, IL, MA, NY and PA
     
  • Force connect twice if you do not find this channel in your lineup

The first time you launch Netflix (or if you have previously signed out) you will have 2 choices:

Start Your Free Month (If you are not a Netflix member, you will be offered a free trial. Follow the onscreen prompts to sign up. A credit card number is needed to start free trial.)


Sign In: If you are already Netflix member, continue with the following steps. You need to sign into each TiVo separately.
 

1. Enter your email address using the onscreen keyboard
    
2. After email address is entered, arrow down and choose Next
    
3. Enter your password using the onscreen keyboard
    
4. After password is entered, arrow down and choose Next
   
   
    

Log in info is saved. You will not need to sign in every time. 
 

Choose 'Start Your Free Month' If you are not a Netflix member, and you'd like a free month's worth of service.
 

• Follow the on-screen instructions to sign up for your free trial with Netflix
   
• A credit card number is needed to start free trial. All billing will go through Netflix

• 4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
   
  • Go to TiVo Central | Settings & Messages | Account & System Info | Netflix Account Information
    
     
  4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
   
  • Go to TiVo Home | left arrow to Menu | Help | Account & System Info | Video Provider Accounts and select Netflix Account Information 

   

• Choose Deactivate this device
   
• To confirm, press Thumbs Down 3 times, and Enter. Netflix will then be deactivated
   
• To re-activate the device, you will need to sign in again the next time you launch the Netflix App
  
   
  • Please note - the email from a previous session may still show and it may seem like you can't change it
     
  • Just select Previous, and it will take you back to the editable email field

From the main Netflix screen:
 

1. To watch a show from one of the displayed categories, simply select it
    
2. From Netflix home, users can press the up arrow key to get the Netflix menu screen (below). Also, users can press the Zoom or UP key to toggle in/out of the Netflix Menu
    
     
3. Users can control the menus with the arrow keys.  The Zoom key will navigate to the menu areas and toggle in/out of the Netflix menu
    
4. Control playback with play/ff/pause/rew or the arrow keys

 

To search for a show:
 

1. Press the up arrow key in the main screen. Scroll Up to the top menu and choose the Magnifying Glass Icon to search
    
2. Enter the first few letters of a show title. Matching titles appear as you type
    
3. When you find a something to watch, select it and choose Play. If you want to get out of the show, press the Zoom or UP key
    

You can also choose to view other episodes, add the show to your list of favorites, remove the show from your list of favorites, rate the show, or change audio/video options.

On TiVo, Audio & Subtitle options (closed captions) can be accessed while a movie or TV show is playing:
 

1. While the movie or TV show is playing, press the Down arrow
    
2. Select Audio & Subtitles
    
3. Select your preferred audio or subtitle options

1. You must be in HDUI
    
2. Test the internet connection
    
3. Ensure that Netflix is listed as a video Provider:

   4 Tuners, 2 Tuners, Single Tuners, and Minis on TiVo Experience 3
    

   • Go to TiVo Central | Settings & Messages | Settings  | Channels  | Add & Manage Video Apps
     
      
   4K 6 Tuners, 6 Tuners , 4K Minis, and Minis on TiVo Experience 4
    
   • Go to TiVo Home | left arrow to Menu | Settings | User Preferences | Add & Manage Video Apps and check Netflix

      

    

4. Ensure there is a checkmark for Netflix.
    
5. If the app doesn't appear after ensuring it is a selected video provider, reboot the HDUI
    
6. To confirm, press Thumbs Down 3 times, and Enter. Netflix will then be deactivated
    
7. Once the HDUI comes back up, the app should appear.
    
8. If not, UNcheck the App again, and restart the TiVo. Then repeat steps 1-5 

The number of devices that may be allowed to instantly watch simultaneously will depend on your Netflix membership plan (basic plan is 2 devices) 

You must call or access Netflix online to view specific information on your account with Netflix

• All payments are made via credit or debit card directly to Netflix
   
• Direct any billing questions to Netflix
   
• We do not bill you, nor should you make any payment to us for Netflix services

Our company  has a direct local connection with Netflix
 

• As a Netflix Open Connect partner, we offer Internet customers something few other providers can—the fastest Netflix connection and best Netflix viewing experience! 
   
• Read More about our partnership with Netflix

We offer support for the following issues:
 

• TiVo setup
   
• Account linking
   
• Networking Issues
   

Netflix can assist with anything not listed


Netflix Phone Number
 

• (866)579-7172
   

Netflix Online Support
 

• help.netflix.com