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No Picture, Blue/Grey/Green Screen

 

Introduction

Resolution Steps

 
  1. Make sure your converter is powered on

    • Aim your remote at the TV/Converter, and press the CBL or CABLE button, or press the power button on the converter itself (if possible)

  2. If you have a VCR, DVD recorder or a Non-Astound DVR connected to your TV and converter:

  3. Which cord do you use to connect your converter to your TV?

    Coaxial Cable

       Tune to the correct input channel on your TV:
    • Channel 4 (Rocklin / West Sacramento)
    • Channel 3 (all other areas) 

    RCA Type
    (Yellow, Red, White)

    If you have your original TV remote, check for a button marked Source, TV/Video, Game or Input. Tune to one of the following input channels:
    • AUX (#)
    • AV (#)
    • VIDEO (#)
    • GAME (#)
    • INPUT (#)

    Component (Y Pb Pr)
    Red, Green, Blue

    If you have your TV original remote, check for a button marked Source, TV/Video,Game or Input. Tune to one of the following input channels:
    • Component (#)
    • Component In
    • RGB IN
    • Y Pb Pr

    HDMI

    If you have your TV original remote, check for a button marked Source, TV/Video, Game or Input. Tune to one of the following input channels:
    • HDMI
    • HDMI (#)
    • HDMI IN
    • HD IN


     
  4. If the problem persists, contact us for further assistance.
 

Internal Information

Commercial Agent Steps

Financial Agent Steps

Management Steps