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Speed Dial (Single or Double Digit)
Introduction Speed Dial enables you to quickly call certain phone numbers by pressing one or two buttons instead of...
Retail TiVo Compatibility
Introduction Retail TiVo compatibility Retail TiVos are compatible if...
I Hear a Series of Beeps When I Pick Up My Receiver
Introduction Resolution Steps I hear beeps when I pick up the...
I Hear Static / Noise on My Phone Line
Introduction There is noise on the line when I pick upthe phone Call quality is affected...
Favorite Channels
Introduction Resolution Steps Expand All | Collapse All i-Guide...
No Dial Tone - Can't Make Calls
Introduction There are a few types of No Dial Tone; it can happen on one or more phones with the same phone...
Internet Speed FAQs
Introduction Resolution Steps Visit our website for Internet Speed...
I Can't Receive Calls
Introduction Verify what is heard when calling your phone line: The phone rings, but the...
Webmail Hold Times in DC Metro, IL, MA, NY and PA
Introduction Resolution Steps Webmail emails are saved as follows: From the...
Channel Lineups on Astound.com
Introduction When accessing our website, geolocation assists with displaying the channel lineup for your area If...
Voice Mail for DC Metro, IL, IN, MA, NY and PA
Introduction General Information About Your Voice Mail Your mailbox stores up to 20 messages,...
Selective Call Forwarding
Introduction Selective Call Forward allows a user to forwardup to 10 phone numbers to a...
Repeat Call
Introduction Not available in Texas Repeat Call dialsthelastnumber you called for up to30 minutes...
Caller ID / Call Waiting ID
Introduction Caller ID displays the name and number of the incoming caller on your Caller ID equipment /...
Call Waiting
Introduction Call Waiting lets you know another caller is trying to reach you when you are already on the...
Call Return
Introduction Call Return providesthelast number that called withthe date and time of that...
Call Forwarding
Introduction Call Forwardingenablesyou to forwardall of your incoming callsto another phone...
Ultra Call Forward
Introduction Ultra Call Forward (UCF) enables you to remotely forward your calls to anothernumberwhen away from...
3 Way Calling / Call Transfer
Introduction ThreeWay Callingenables you to add a third party to a traditional two-person...
Anonymous Call Rejection
Introduction Anonymous Call Rejectionrejects incoming calls from individuals who use Caller ID Block to prevent...