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Phone Help
3 months ago
Introduction
Resolution Steps
If you are experiencing a problem with your Teletypewriter (TTY) machine, please contact the TTY...
4 months ago
Introduction
Anonymous Call Rejection rejects incoming calls from individuals who use Caller ID Block to prevent their name / number from...
4 months ago
Introduction
Since 1985, the Lifeline program has provided a discount on phone service for qualifying low-income consumers, to ensure the...
5 months ago
Introduction
General Information About Your Voice Mail
Your mailbox stores up to 20 messages, each two minutes in length
A stutter dial tone...
5 months ago
Introduction
Verify what is heard when calling your phone line:
The phone rings, but the phone doesn't ring in your home
A busy signal, but...
5 months ago
Introduction
Resolution Steps
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I'm Unable to Make Outgoing Phone Calls
Make a test call to see if you...
6 months ago
Introduction
Resolution Steps
Are you reaching a recording?
If yes, what does the recording state?
Listen to the recording...
6 months ago
Introduction
Call Forwarding enables you to forward all of your incoming calls to another phone number
Toll rates may apply if the number is not...
6 months ago
Introduction
Ultra Call Forward (UCF) enables you to remotely forward your calls to another number when away from home
To use this feature, you...
6 months ago
Introduction
With our phone service and a wireless connection, use our free Wave Cloud Phone App to:
Make and receive calls with the home...